PAYMENT
OPTIONS
Marionarts.com accepts VISA and MasterCard. We do not accept
cash or CODs for internet orders. Personal checks are gladly accepted
but require a 10 waiting period before any merchandise is shipped out.
We accept cash for purchases made at any of the art shows Marion attends
in the US or at her studio located in the Los Angeles area. A
tax of 8.25% is mandatory for all California orders. Sales tax is not
charged on shipments to recipients outside California.
TELEPHONE
ORDERS
For personal orders, feel free to call in your order. We encourage you
to order online as well, but please understand most orders regardless
of your ordering method are custom made and may take time to design
and complete the order. Call us at 1-858-638-9944, seven days a week.
You may leave a message with our voice message service and if we do
not confirm your order within 24 hours feel free to call us again. You
will receive an email or phone confirmation with any order. All orders
are shipped priority mail, at $6.
BROCHURE
ORDERS
You
must be a retail outlet or online store to receive or purchase from
our wholesale brochure. To order items from our brochure, please use
the order form provided in our brochure packet and fax, email or mail
it to the contact information provided. An invoice will be sent to you
following your order. Just enter the item name from the brochure wholesale
pricing list and the quantity. Because our designs are custom and original
works of art, you may request a desired size, length, color combination
or any other relevant attributes for your gift purchase or clientele.
Please remember though, some stones may not be readily available due
to international availability and trade sanctions. However we will do
our best to inform you of availability and accommodate your needs to
the best of our ability.
INTERNATIONAL
ORDERS
At this time, we accept orders from international customers who are
shipping to addresses in the U.S. only. We are unable to ship to a PO
addresses.
ORDERING
& SHIPPING CONFIRMATIONS
After placing an order, you will receive two email confirmations. First,
we will confirm receipt of your order within 24 hrs. Then, you will
be notified when your order ships. All orders are shipped priority mail,
at $6, unless otherwise requested.
RETURN, REFUND & GUARANTEE POLICY Due to the custom nature of the jewelry and accessories, and the special labor requirement in producing each pieces ALL SALES ARE FINAL... However, Marion welcomes exchanges if you are not 100% satisfied with your choice. We want you to love your selection. She also does not refund shipping charges incurred. Shipping and handling charges are the responsibility of the buyer or client. In the event that the client terminates a custom order, Marion requires a 5-day written notification (email is acceptable). Upon receipt of written documentation, Marion will promptly or within two-business days cease all activities on behalf of the client. The client agrees to compensate Marion for all fees and expenses incurred up to the termination date. Marion guarantees all her works of art 100%. If the piece is defective due to shipping simply send the piece back to Marion and she will pay for the return shipping in this particular circumstance. Marion also guarantees all her pieces for up to 5 years. Re-stringing work of beaded pieces within 2 years of purchase is also covered by Marion.